Computer Based Training : Next Wave 

Training Modules

Introduction: Next Wave of Shell Source Training

Session 1: Disputing Invoices on Shell Source
   Part 1: How to Dispute One Line Item on an Invoice (6 min)
   Part 2: How to Dispute Multiple Line Items on One Invoice (4 min)
   Part 3: How to Dispute Multiple Invoices at One Time (3 min)
   Part 4: 'Must Knows' when Disputing Invoices on Shell Source (4 min)
Session 2: Enhanced 'View Service Requests' Link on Shell Source (4 min)
Session 3: Two New Service Request Graphs in the Operational View (2 min)
Session 4: Order Credit Card Supplies using Shell Source (2 min)
Session 5: Enhanced 'AIM Inventory Report' [For AIM Customers only] (1 min)

 
Help:       [ Troubleshooting | Viewing Tips | FAQs ]

________________________________________________________________________________

More Training:  Refresher Maintenance Training: April 2003 (pdf file)